1. Introduction & Data Controller
Luno Wallet Safety Library Sdn. Bhd. (“we”, “us”, or “our”), located at Office 11, 57 Sample Street, Petaling Jaya 00000, Malaysia, is committed to respecting your privacy and safeguarding your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit mindprismpoint.click or engage our security consultation services.
2. Strict Policy on Cryptographic Keys & Sensitive Data
We enforce an absolute zero-knowledge policy regarding your financial and cryptographic secrets:
- We NEVER collect, store, request, or process private keys, mnemonic seed phrases, keystore files, or hardware PINs.
- If any client inadvertently communicates cryptographic secrets, our systems are instructed to purge such communications immediately.
3. Information We Collect
We collect only standard, non-sensitive business contact information necessary to deliver educational consultations:
- Inquiry & Booking Data: Name, email address, requested service format, general experience level, and preferred appointment dates submitted via our contact forms.
- Technical & Usage Information: IP address, browser type, device information, and pages visited collected through basic server logs and privacy-preserving analytics.
4. Purpose and Legal Basis for Processing
We process your data for the following legitimate purposes:
- Service Fulfillment: Scheduling, confirming, and conducting agreed-upon security consultations and workshops.
- Communication: Responding to inquiries and providing written post-session action blueprints.
- Legal Compliance: Fulfilling statutory accounting, tax, and record-keeping obligations under Malaysian law.
5. Data Retention & Security Measures
- Contact Information: Retained for the duration of the advisory relationship plus up to 12 months following completion of services for follow-up support, after which it is securely deleted.
- Security Controls: We implement robust administrative, technical, and physical safeguards at our Petaling Jaya office to protect stored contact records against unauthorized access, loss, or disclosure.
6. Your Rights
Under applicable privacy legislation (including Malaysia’s Personal Data Protection Act - PDPA), you have the right to:
- Access the personal contact records we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion or restriction of your contact data where processing is no longer required.
- Object to processing for direct communications.
To exercise any of these rights, please contact our Data Protection Officer at contact@mindprismpoint.click.
7. Contacting Us
If you have questions regarding this Privacy Policy, please write to us at:
- Email:
contact@mindprismpoint.click - Phone:
+60 3 0000 3290 - Address: Office 11, 57 Sample Street, Petaling Jaya 00000, Selangor, Malaysia